Privacy Policy for Catix LLC
Last Updated: July 10, 2025
Catix LLC (GmbH) ("we," "us," or "our") operates the website catix.ch and develops games and applications (collectively, the "Services"). This Privacy Policy describes how we collect, use, store, and protect your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us or create an account
- Account Information: Username, password, profile information, and preferences
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
- Communication Data: Messages, feedback, and support requests you send to us
1.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type, unique device identifiers, and mobile network information
- Usage Data: Pages visited, time spent on pages, click-through rates, game progress, scores, achievements, and interaction patterns
- Technical Data: IP address, browser version, screen resolution, time zone, and language preferences
- Location Data: General location information based on IP address (not precise location)
- Performance Data: App crashes, performance metrics, loading times, and error logs
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Services
- Provide personalized content and advertisements
- Measure the effectiveness of our marketing campaigns
- Improve our Services and user experience
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our games, applications, and website
- Account Management: To create and manage your account, authenticate users, and provide customer support
- Communication: To send you updates, notifications, security alerts, and marketing communications
- Analytics and Performance: To analyze usage patterns, monitor performance, and optimize our Services
- Personalization: To customize your experience and provide relevant content and recommendations
- Advertising: To display targeted advertisements and measure their effectiveness
- Security: To detect and prevent fraud, abuse, and security threats
- Legal Compliance: To comply with legal obligations and resolve disputes
- Business Operations: To conduct business analytics, market research, and service improvements
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Third-Party Service Providers
We work with trusted third-party companies that help us operate our Services, including but not limited to:
- Analytics Services: Third-party analytics and measurement platforms
- Advertising Networks: Mobile and web advertising networks and platforms
- Cloud Services: Hosting, storage, and content delivery network providers
- Payment Processors: Payment processing and billing service providers
- Communication Tools: Email service providers and customer support platforms
- Performance Monitoring: Crash reporting, performance monitoring, and debugging services
- Other Service Providers: Any other third-party services that help us operate, maintain, or improve our Services
3.2 Legal Requirements
We may disclose your information if required by law or if we believe such disclosure is necessary to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or the public
- Prevent or investigate fraud, security breaches, or illegal activities
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Advertising and Marketing
Our Services may include advertisements from third-party advertising networks. These companies may:
- Collect information about your device and usage patterns
- Use cookies and similar technologies to serve targeted ads
- Show you ads based on your interests and online activity
- Measure the effectiveness of advertising campaigns
You can opt out of personalized advertising through your device settings or by visiting the advertising networks' opt-out pages.
5. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. Specific retention periods depend on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Our legitimate business interests
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal of Consent: Withdraw consent where processing is based on consent
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children's Privacy
Some of our Services may be suitable for children. We comply with applicable children's privacy laws, including COPPA. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us.
10. Changes to Services
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice. We may add or remove third-party services, change analytics providers, or update advertising partners as needed to improve our Services.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Catix LLC (GmbH)
Am Mattenhof 2D
6010 Kriens
Switzerland
Email: contact@catix.ch
14. Governing Law
This Privacy Policy is governed by the laws of Switzerland. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Switzerland.